Company information: MG Solution Group Ltd, company number 17263589, registered in England and Wales. Registered office: 20 Wenlock Road, London, N1 7GU, United Kingdom. Contact us.
1. Who controls your information
MG Solution Group Ltd is the data controller for personal information collected through this website and in connection with our services. This policy explains what we collect, why we use it and the rights available to you under the UK General Data Protection Regulation and Data Protection Act 2018.
2. Information we collect
- Identity and contact details, including name, work email, phone number and company.
- Service request details, correspondence, billing information and transaction records.
- Technical information needed for security, diagnostics and basic website operation.
3. Our lawful bases and purposes
We process information where necessary to take steps at your request before entering a contract, perform a contract, comply with legal obligations, or pursue legitimate interests such as responding to enquiries, preventing fraud and maintaining business records. Where consent is required, it may be withdrawn at any time.
4. Sharing and international transfers
We use carefully selected service providers for hosting, database administration, email delivery, professional advice and payment operations. Providers receive only the information needed for their role and must protect it. Where information is transferred outside the UK, we use an approved safeguard where required.
5. Retention and security
Enquiry data is normally reviewed for deletion after 24 months if no client relationship follows. Contract, invoice and accounting records may be retained for at least six years to meet legal obligations. We apply access controls, secure server-side processing and reasonable organisational safeguards.
6. Your rights
You may ask to access, correct, erase or restrict your personal information, object to certain processing, or request portability where applicable. Contact us to make a request. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.